Refund policy
1) We guarantee satisfaction with every purchase and work to deliver perfect services. If the product you received is damaged or incorrect variant, feel free to WhatsApp us at +92 336 9129123.
2) In cases of damaged/incorrect item, we will cover all delivery charges related to the return and exchange.
3) Refunds and exchanges are not acceptable for “change of mind”.
4) To initiate a refund/exchange, following steps are required:
a) We urge you to make a video while opening the product to ensure transparency and make the case eligible for exchange or return.
b) Contact us via email or Whatsapp within 3 days of delivery, along with the video proof of the damage/incorrect item.
c) After receiving the request, we will process it to ensure transparency and issue approval via email.
d) Order will be exchanged within 7 working days of approval.
e) In case of refund, amount will be transferred to you via bank transfer after the approval.